This Cookie Policy explains how SaibaCRM ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our application. It should be read alongside our Privacy Policy.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve the experience, and to provide information to the site owners. Similar technologies include local storage, session storage and pixels.
We use cookies and local storage for the following purposes:
We do not use advertising or cross-site tracking cookies.
| Name | Type | Purpose | Duration |
|---|---|---|---|
| saiba_access | Necessary | Authenticated session (JWT access token) | Session |
| saiba_refresh | Necessary | Keeps you signed in (refresh token) | Persistent |
| saiba_tenant / saiba_user | Necessary | Identifies your account & workspace | Persistent |
| Preferences | Functional | Country, currency and UI settings | Persistent |
Some features rely on trusted third parties who may set their own cookies, including our payment processor (for secure checkout) and infrastructure providers (for security and fraud prevention). We do not control these cookies; please review the respective providers' policies.
Most browsers let you view, delete and block cookies through their settings. Blocking strictly necessary cookies will prevent you from signing in and using SaibaCRM. To learn how to manage cookies, see your browser's help pages.
We may update this Cookie Policy from time to time. Material changes will be reflected by the "Last updated" date above.
If you have questions about our use of cookies, contact us:
Email: privacy@saibacrm.com
Support: support@saibacrm.com